Verify if the correct KMS server can be resolved correctly:.Even though the output of “slmgr.vbs /dli” gives you an indication, you can use the “Volume Activation Management Tool” (VAMT) for more insight and functionality.įor clients that are not able to activate Verify if other clients are able to activate using KMS.Verify if the minimum threshold for activation is being met.Verify if a KMS key is installed and activated.Verify if the KMS service is listening on port 1688: telnet localhost 1688.Check if the “Software Protection” service (sppsvc) is running.If the server hosting the KMS is functioning correctly:.Which server is hosting the KMS service.If an SRV record has been added for KMS DNS auto discovery, run from CMD: nslookup -type=srv _vlmcs._tcp.Today I helped a colleague troubleshoot a couple of systems were unable to activate using Key Management Service (KMS). Basically for this situation it boiled down to this:
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